Terms of Service, Privacy Policy & Refund Policy

Last updated: January 2026

1. Introduction

Welcome to O’Nkosi Software Co, a digital products and mobile app publisher operating under O’Nkosi Productions. By accessing or purchasing any product from this website or through our connected storefronts, you agree to the terms outlined in this document. Please read them carefully.

These Terms apply to all digital products, downloadable files, mobile utilities, wellness tools, templates, and future software applications offered by O’Nkosi Software Co.

2. Digital Products & Licensing

• All products sold are digital-only.
• No physical items will be shipped.
• Upon purchase, you receive a non-exclusive, non-transferable license to use the product for personal or business purposes unless otherwise stated.
• Redistribution, resale, or unauthorized sharing of any product is prohibited.

3. Use of Our Products

You agree not to:

• Copy, modify, or distribute products without permission
• Reverse-engineer or decompile any software
• Use products for unlawful or harmful purposes
• Misrepresent ownership of any O’Nkosi Software Co product

Violation of these terms may result in license termination.

4. Payments & Checkout

Payments are securely processed through third-party platforms such as Paddle, Gumroad, Payhip, Lemon Squeezy, and others. We do not store or process your payment information directly.

5. Refund Policy

O’Nkosi Software Co offers a 14‑day refund period for all digital products purchased through our Paddle checkout, in accordance with Paddle’s Buyer Protection Policy.

For most products, we extend this to a 30‑day money‑back guarantee as part of our customer satisfaction commitment.

All refunds are processed exclusively through Paddle, our Merchant of Record. Once approved, Paddle will return the funds to your original payment method.

If you have any questions about refunds, please contact us or Paddle Support.

6. Privacy Policy

We respect your privacy and are committed to protecting your personal information.

Information We Collect

• Email address (for product delivery and support)
• Name (if provided)
• Purchase details
• Basic analytics (non-identifying)

We do not collect or store payment card information.

How We Use Your Information

• Delivering purchased products
• Providing customer support
• Sending updates about your purchases
• Improving our products and website

We do not sell or rent your personal information to third parties.

Third-Party Services

We use trusted platforms such as Paddle, Gumroad, Payhip, and others to process payments and deliver products. Their privacy policies apply when interacting with their services.

7. Cookies & Analytics

Our website may use cookies or analytics tools to improve user experience. These tools do not collect personally sensitive information.

8. Intellectual Property

All content, branding, digital products, software, and creative assets produced by O’Nkosi Software Co are protected by copyright and intellectual property laws. Unauthorized use is prohibited.

9. Limitation of Liability

O’Nkosi Software Co is not liable for:

• Loss of data
• Business interruptions
• Indirect or incidental damages
• Issues arising from misuse of our products

All products are provided “as is” without warranties of any kind.

10. Updates to These Terms

We may update these Terms from time to time. The “Last updated” date at the top of this page will reflect the most recent revision.

11. Contact

For questions, support, or refund requests, contact:

O’Nkosi Software Co
Email:
Website: https://onkosiproductions.com